NotiSphere creates a dedicated electronic connection between Suppliers and Providers. That enables Suppliers to send notifications directly to Providers in the case of a Recall Event. Supplier locations that have been validated by the Providers are the key to making this work. This is a 2-step process
Step 1 - Suppliers load location information, usually Ship-To locations, from their internal systems into NotiSphere. Each location will have a unique ID. These locations are mapped to Providers within NotiSphere.
Step 2 - If a Provider purchases from the Supplier, there will be at least one Supplier location for each Provider facility (e.g., hospital, ASC, clinic) depending on how the Provider purchases.
Location Verification Process for Providers
Before a Supplier may send an electronic notification to a Provider within NotiSphere the Provider must verify that
- the location (or site) belongs to them
- they wish to receive electronic notifications for that location (site)
That is the purpose of the verification process. This is generally a one-time activity Provider Administrators will perform when a new Supplier comes on board
There are three location statuses that are used to instruct the supplier whether to send product notices electronically or by their standard processes:
Covered - means the locations are managed by the designated recall coordinator at your organization. Electronic notifications will be sent by the supplier for locations marked as covered.
Not-Covered locations are not managed by a Recall Coordinator on will continue to receive mailed paper recalls from the Supplier.
Invalid locations are locations that do not belong to your organization. They may no longer be part of your organization or be closed or may have been mapped to your account by mistake. These will be removed from your view.
How to Verify Locations
1 - Click on Location Verification under Organization Settings
Provider will see a list of locations. Those requiring verification will show a blank under the status area.
2 - Select the location to verify
3 - Choose Covered, Not Covered, Invalid
Below is an example of what the list would look like once the location verification is complete.
