Location management allows Providers to verify that the ship-to locations you have on file for them are managed by their designated NotiSphere Recall Coordinator. NotiSphere will upload your Master Location File during implementation. This data will be refreshed periodically to ensure that the data are always up-to-date.
The locations in the file will be mapped to each of the respective provider organizations in NotiSphere.
Once providers verify locations, the status for each location will be updated in your Location Management screen. (You can access this screen by clicking on Location Management from the left-hand navigation menu, then clicking Locations.)
There are five location statuses:
Covered Locations are locations managed by the designated Recall Coordinator at the affected provider organization and can receive electronic notifications from the Supplier through NotiSphere.
Not-Covered Locations are locations that are not managed by the designated recall coordinator at their affected provider organization using NotiSphere. Paper recall notifications must be sent to these locations by mail.
NotiSphere Administered Locations are locations where an identified recall email box exists. Suppliers may send electronic notifications and receive electronic responses through NotiSphere.
Invalid Locations are locations that do not belong to the affected provider organization and have been mapped to their account by mistake.
Pending Locations are locations that have not yet been mapped or reviewed by the Provider.
View Provider Location Verification Progress
To see the current verification status for provider locations, click on the Providers tab under Organization Settings.
1. Providers with NotiSphere accounts will show a verified progress bar along with a count of the number of verified locations as either Covered or NotiSphere Administered.
2. Providers with NotiSphere accounts will show with a green dot. Providers that are not yet NotiSphere accounts will show with a red dot
View Individual Locations
To view individual locations, click on the Locations tab. Here you will see specifics for each ship-to location loaded from the Master Location file.
Each location will display the ID and address corresponding to the location record from your organization along with the NotiSphere ID, where applicable, along with the Verification Status.
