Administrator Guide to User Self Registration

Administrator Guide to User Self Registration

With self-registration new users at your organization can self-register onto the NotiSphere platform by clicking on a URL link sent to them by an account administrator.  This approach may save time when there are many user accounts to set up.

Enable Self-Registration

  • To enable self-registration navigate to your account’s Organization Settings, select General from the left navigation.
  • From the General screen, click on the toggle “Allow Self-registration” to enable self-registration for your end users
  • Select the Role you would like the users to self-register with (Recall Coordinator, Responder or Sourcing Coordinator) and then click “Save”. Note that only one role at a time may be used for self-registration.


  • Click “copy” to copy the URL link
  • Share the link with the intended recipient to begin the self-registration process.

Note: you must save the configuration settings to allow users to self-register. You may only enable self-registration for one role at a time

As an additional feature you may turn on “Registration Notifications”. With this setting turned on you will receive an email notification when a user registers to your account.

See the end user self-registration process steps

Troubleshooting

  • Domain not listed - All users who you wish to register must have an organizational email domain that is listed in your domain list under General. Some organizations have multiple domains. Please read this article for more information on Setting up Domains.
  • User does not complete registration - You may send a reminder to a user who has not completed the registration process. In the Organizational Settings --> Users screen, you will see a yellow Pending label next to anyone who started the registration process but has not taken it to completion. You may send a reminder to these users by clicking on the three dots next to the username and selecting - Resend Registration Email. This will send a new email reminder to the user to complete registration.
Note - for security reasons, the system will acknowledge only the most recent reminder. If an Administrator sends out a reminder notification, the initial notification will be invalid and cause an error if the user attempts to use it. Advise the user to click on the registration link in the most recent email notice.