Closing a Recall - Suppliers

Once the Supplier has received the targeted number of responses from the affected provider locations, the recall event may be closed.

Closing a Recall

To close a Recall Event, the Recall Coordinator clicks on the recall from the Dashboard or the recall list.

1. After reviewing the Provider Actions, and determining recall is complete,

2. click the Close Recall button.

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Once a recall has been Closed, it cannot be reopened. The recall card can be found by filtering on Closed on the Dashboard.

Suppliers and Providers may continue to communicate with each other on matters related to the closed recall by using the Communications tab.

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