Managing eR Responses in Draft Status - Providers

Managing eR Responses in Draft Status - Providers

Tracking Status of Reponses Sent to Suppliers

Once you have added your response to a Supplier through NotiSphere, you can track the status in the eR Response on the eR Reponses screen. A successfully sent response will show a status of Sent in green.  Those still in Draft mode will appear in yellow.

How to Complete a Response in Draft

Responses in Draft mode have not been completed, and the response has not yet been sent to the Supplier. To complete the response, follow the steps below. Note that only the Respondent who created the record can complete the response.

From the eR Responses:

  1. Click on the three dots next to the Draft recall response.
  2. From the drop down, select Edit.
  3. Make any desired updates to the documents or information listed on the form.
  4. At the bottom of the form select Update.
  5. Click the three dots next to the Draft recall response.
  6. Click on Respond.
  7. Enter the Supplier Response Email address, Supplier Rep Email(s), and add documents by clinking on Select Files.
  8. Click Save. The email to the Supplier will appear.
  9. Select Yes at the bottom of the form to Send the response to the Supplier

The response record will now show SENT as the status. Please read this article for more information on responding to Suppliers using eR Responses.