The Dashboard provides an overview of all recall events.
To view recalls by a particular status
1. Click on the Status Buttons.
Status definitions:
Draft - a recall event that is in edit mode. Once all of the required information has been entered, you can send the recall notification.
Open - a recall event that has been released to providers, but not marked as closed. The event will remain open until your organization closes it.
Closed - a recall event that has been closed by your organization.
Dashboard - Monitoring Progress
Each card provides information about recall progress being made toward completing and closing a recall.
Acknowledgement
1. When a Provider receives a recall, their first step is to acknowledge it. You will see a count of Provider acknowledgements on the card. In the example below, the Syringes recall shows 2 of the 3 provider locations has acknowledged the recall.
Completion
2. The Progress Indicator shows the overall percent completion.
The percent completion is calculated based on the number of provider locations that have marked their recall activities complete. In the example below, the Syringes recall has three affected locations. One of the three locations has marked the activities complete, so progress shows 33%. The Gram Crystal Violet recall shows 100% because all affected locations have marked their activities complete.
View Recall Details
Click the View button at the bottom of the card to see detailed information about the recall.
Responses
1. Click Provider Actions to see provider responses.
2. View responses grouped by Provider or by Action. In this example, Red Valley has complete 2 out of 2 responses and has marked the recall activity Complete. Daytona has acknowledged the recall and is still working on the other activities.
